Shokam Repair -Fast

This is the place to discuss and compare all outdoor optics. Sponsored by
Euro Optic, and, Titanium Gunworks.

Moderators: thechamp, Dom

Post Reply
User avatar
Posts: 10078
Joined: Tue Aug 25, 2009 2:55 am
Location: Melbourne Australia

Shokam Repair -Fast

Post by mchughcb » Sat Jan 11, 2020 9:49 pm

Well just before Christmas I was getting worried about my first shotkam. The first issue was the USB connection was loose but it had progressively got worse. By Christmas the connection was interrupting the download and causing errors. Then is started to see device not recognised errors. Then the clips downloaded but were corrupted. I checked the USB port and the steel had cracked. After 2 years of use during hunting it was time to send it back.

I quick email to Shotkam and they said it was out of warranty but they could repair it. I followed the instructions and got a bill for $300AUD. They replaced the circuit board and upgraded the battery and updated the firmware and had it shipped the day the invoice was paid.

Looks like new and the firmware has a couple of extra options which is nice.

So I can't complain about the service and looking to another couple of years of hunting with it.

Meister der jagd
Posts: 1005
Joined: Wed May 21, 2014 1:01 am
Location: Brisbane
Location: Queensland, AUSTRALIA

Re: Shokam Repair -Fast

Post by Rod » Sat Jan 11, 2020 9:55 pm

Good to know šŸ‘

User avatar
Meister der jagd
Posts: 1187
Joined: Sat Oct 21, 2017 8:32 am
Location: Australia

Re: Shokam Repair -Fast

Post by Joe338ST » Sun Jan 12, 2020 5:20 am

That's not bad at all Chucky. Sounds like it is as new....It's good when companies stand by their products...

I hunt, I shoot, I camp, I fish. They are the great reset buttons in my life.

Post Reply

Return to ā€œOptics - Hunting and Sportā€