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Need Administrator Help Please

Posted: Mon Sep 25, 2017 7:14 pm
by slugslinger
I am trying to respond to a request in the Marketplace, but my PMs keep getting stuck in my Outbox. I get a message saying it was sent, but it apparently they are not. Can someone help with this please? (Is there something I can do?)

Regards,

Re: Need Administrator Help Please

Posted: Mon Sep 25, 2017 8:46 pm
by thechamp
They're probably 'sent' but whomever is supposed to open them hasn't done so. From what I recall they stay in your outbox until they are 'picked up'. Then they go to the sent box. Might be wrong.... :? but if you want to send me a PM with the name of the person you're trying to contact I'll give it a shot and see if they answer. I'll try a couple different routes and hopefully they'll be monitoring one of them.

Re: Need Administrator Help Please

Posted: Mon Sep 25, 2017 9:26 pm
by Corjack
Yep, the stay in outbox until the person opens them. Best to do a post on the request in marketplace to jog the person to read your PM. Or we can have Speedy get their attention.

Re: Need Administrator Help Please

Posted: Mon Sep 25, 2017 9:47 pm
by SPEEDY
Corjack wrote: Or we can have Speedy get their attention.
Thats a tad drastic, that should be the last resort :lol:

Re: Need Administrator Help Please

Posted: Mon Sep 25, 2017 10:03 pm
by slugslinger
Thank you all very much. You are correct. It turns out they were actually delivered but not yet opened. He came back from a trip and all is well. I was just confused they were still in the Outbox - now I am enlightened! Thanks again and sorry to bother you with a non-issue.

Regards,

Re: Need Administrator Help Please

Posted: Mon Sep 25, 2017 11:49 pm
by thechamp
Good deal. Actually you probably helped a few other newbies who weren't familiar with the system and now they know if it happens to them.

Re: Need Administrator Help Please

Posted: Tue Sep 26, 2017 6:23 am
by slugslinger
While I'm learning . . .
How do you erase Private Messages and Notifications?

Regards,

Re: Need Administrator Help Please

Posted: Tue Sep 26, 2017 6:57 am
by SPEEDY
Just tick the little white box on the left then scroll fown to the bottom and there are some drop down boxes, change it from mark read to delete and then click the "go" box.

Re: Need Administrator Help Please

Posted: Tue Sep 26, 2017 12:20 pm
by slugslinger
Worked great. Thank you!